WHAT FUNCTIONS SHOULD COMPANIES OUTSOURCE?

SGH News

 

There are many valid reasons to consider outsourcing, but here are some of the most compelling:

• Focus on core business activities; free owners, managers, and employees to spend their time on income generating activities.
• Improve opportunities for growth, specifically by having more resources allocated to expansion.
• Increase efficiency and effectiveness, by providing access to talent, latest technology, and creative, cutting-edge solutions.
• Improve your bottom-line by decreasing your expenses.

1. Administrative Tasks
Scheduling, travel arrangements, data entry, typing, and other administrative tasks can usually be handled by a virtual assistant or administrative service. While these tasks are crucial to the proper functioning of any business, they are not usually core business activities

2. Customer Service
Consumers have come to expect a high level of customer support. However, that can be a tall order for cash and resource-strapped small businesses. Outsourcing customer support can be an effective solution.

3. Accounting and Financial Functions
Depending on the specific task, these areas require large amounts of expertise and administrative labour; while any mistakes can be costly. When you’re a small to medium enterprise, these functions are best left to the experts. Some of the work can return in-house when your company develops more scale and complexity. Outsourcing payroll processing alone can save considerable hours, headaches, and dollars. Many financial outsourcing providers will bundle these tasks for even greater savings.

4. Marketing
Effective marketing determines how both your brand and company reputation are perceived in the marketplace. You can achieve more quality results if you opt to outsource your digital marketing and artwork creations. This includes Search Engine Optimization and Marketing, Social Media Marketing, and the designing of advertising banners, websites, and so much more.

5. IT Operations
Having all your systems running smoothly is mission critical. If you don’t have someone on staff who can help advise on and troubleshoot tech issues, then outsourcing IT is the way to go.

6. Human Resources
Talent acquisition and human resource functions can easily be administered by an external consultant. Outside firms are more skilled at advertising, screening suitable applicants, and checking references. Using an HR or employment consultancy to manage employee benefits can also be wise, since they must stay up to date on the latest employment laws and standards. Outsourcing HR can help alleviate the burden of organizing and implementing these tasks.

Visit our website to see the ISO Certified, cost-effective, and award-winning outsourcing solutions that we offer: www.sgh-asia.vn/business-process-outsourcing

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